Effective Date: 22-10-2025
Saqar ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Saqar Delivery Partner App.
Personal Information: name, phone number, email, vehicle details, ID documents (for verification).
Location Data: real-time GPS location to assign orders, provide navigation, and allow customers to track deliveries.
Media (Photos/Videos): delivery proof photos/videos uploaded by drivers.
Device Information: device model, operating system, app version, for security and support.
Assigning and managing delivery requests.
Allowing customers and restaurants to track order status.
Verifying deliveries with photos or videos.
Processing payments and calculating earnings.
Ensuring security, fraud prevention, and compliance with regulations.
We may share limited information with:
Customers: driver’s first name, profile photo, and live location during active deliveries.
Merchants/Restaurants: driver details required to complete the order.
Service Providers: payment processors, map/navigation services, and support providers.
We do not sell or share personal data with third parties for marketing.
Data is stored securely on our servers with encryption.
Location data is only stored during active deliveries.
Photos and videos are stored for proof of delivery and dispute resolution.
Access to personal data is restricted to authorized staff only.
Access and update your account information at any time.
Request deletion of your data, subject to legal and contractual obligations.
Control app permissions (location, camera, photos, videos) via your device settings.
Our app is not intended for children under 18.
We may update this Privacy Policy from time to time. Updates will be published in the app and on our website.
